The Bank of San Antonio

Established in 2007, The Bank of San Antonio was founded by a group of local investors who sought to bring a new business model to banking in South Texas. The community bank specializes in commercial banking and is focused on helping customers build their businesses.

CHALLENGE

To further grow its construction portfolio, The Bank of San Antonio sought a solution to automate its manual, time consuming loan management process and effectively monitor its growing portfolio.

SOLUTION

After researching various construction finance solutions, the bank chose Built based on strict criteria and the solution's ability to streamline the workflow process for all parties involved.

"We now have an automated budget and centralized system for all parties involved," said Andrew Reid, Chief Credit Risk Officer. "It's an amazing system."

RESULTS

• Streamlined workflow & processes, increasing administrative bandwidth
• Reduced risk & error rate due to process automation & standardization
• Reduced draw turnaround time from 7-10 days to less than 2 days
• Portfolio insights & management level reporting
• Increased portfolio growth

"Our loan administrators love the fact that Built has streamlined their work process, and our builders enjoy having the ability to view their overall exposure within the bank."

Andrew Reid
Chief Credit Risk Officer