GMFS Mortgage


Established in 1999 in Baton Rouge, Louisiana, GMFS Mortgage began offering construction loans about 5 years ago, offering a full range of consumer, renovation, and homestyle renovation loans.

 

CHALLENGE

As GMFS' construction portfolio began to grow rapidly, they found their manual process of tracking and administering draws was time consuming, cumbersome, and negatively impacting customer service for their borrowers.

 

SOLUTION

GMFS ultimately chose Built due to the platform's ease of use and digital interface. GMFS now utilizes Built to mitigate risk and ensure that their portfolio is clean, up-to-date, and organized.

“Built has cut-down on our draw processing time tremendously, allowing more time for other job functions,” said Chris Savage, HomeStyle Loan Specialist. “The modern user interface helps make our construction lending product look professional and up-to-date.”

 

RESULTS
  • Automated administrative tasks, increasing efficiency & reducing the risk of human error
  • Portfolio insights & management level reporting
  • Streamlined communication with real-time connectivity for builders, borrowers, and inspectors
  • Easy implementation with seamless connectivity
  • Best-in-class, digital user experience

"Our borrowers and builders love the transparency the system offers and the ease of requesting draws."

Caroline Stallings
Construction Loan Administrator

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INDUSTRY
  • New Construction Mortgage
  • Renovation Mortgage

CHALLENGE
  • Manual, time consuming loan administration process 
  • Lacked a means to ensure portfolio was clean, up-to-date, and organized 


SOLUTION
  • Completely digitized workflow with Built
  • Proactive notifications within Built platform
  • Complete transparency & real-time visibility into loan portfolio

RESULTS

  • Increased efficiency
  • Reduced risk of human error
  • Portfolio insights & reporting
  • Best-in-class, digital user experience
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